XPulse Technology Private Limited and its affiliates, subsidiaries & associate companies (hereinafter referred individually and/ or collectively as “XPulse”) is/are concerned about the privacy of the data and information of the users accessing, using or purchasing products or services on any of XPulse’s websites, mobile sites or mobile applications thereof accessible through various internet enabled smart devices (individually and collectively referred to as “Platform”) or otherwise doing business with XPulse.
This Privacy Policy applies to XPulse which includes all its affiliates, subsidiaries & associate companies and helps you understand how we collect, use, store, process, transfer, share, and otherwise deal with and protect all your information when you visit any of our Platform and use our products and services or even otherwise visit the Platform.
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF ELECTRONIC CONTRACT IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER (AS AMENDED FROM TIME TO TIME) AND DOES NOT REQUIRE ANY PHYSICAL SIGNATURE OR SEAL.
The term “We”/ “Us” / “Our” used in this document refers to XPulse and "You" / "Your" /"Yourself" refers to the users, who visit or access or use (collectively “usage”) the Platform. If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms of Service.
Terms and Conditions:
Acknowledgment:
PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY HENCE BY VISITING OUR PLATFORM OR BY USING / AVAILING ANY OF OUR SERVICE OR PRODUCT, YOU HEREBY GIVE YOUR UNCONDITIONAL CONSENT OR AGREEMENT TO XPULSE AS REQUIRED UNDER APPLICABLE LAW FOR COLLECTION, USE, STORAGE, PROCESSING, SHARING AND TRANSFER AND DISCLOSURE OF YOUR INFORMATION.
YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL AUTHORITY TO SHARE THE INFORMATION WITH US AND FURTHER ACKNOWLEDGE THAT BY COLLECTING, SHARING, PROCESSING AND TRANSFERRING INFORMATION PROVIDED BY YOU, SHALL NOT CAUSE ANY LOSS OR WRONFUL GAIN TO YOU OR ANY OTHER PERSON.
IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS / USE OUR PLATFORM OR AVAIL ANY OF OUR SERVICE OR PRODUCT ON OUR PLATFORM.
Information We Collect (Your Information):
We collect Your information during Your usage of Platform or when You avail any of products or services available on or through Platform, either as a registered user or otherwise when you visit any of our other website pages or mobile applications.
The information collected may consist of:
Your Personal Information:
Your full name , email id and phone number and other sensitive personal data or information. We collect Your Personal Information when You create an account on Our Platform and register for our services.
Your Non-Personal information:
Vehicle Information: Vehicle Registration Number, Vehicle Model Number, Vehicle Year of Manufacture, Vehicle Odometer Rating, Vehicle Range left and Vehicle Location.
Information from third parties: We may collect, process and store Your user ID and type of signup method used, associated with any social media account (such as your Facebook, and Google account) that You use to sign into the Platform or connect with or use with the products or services. When You sign in to Your account with Your social media account information, or otherwise connect to Your social media account with the Product or Services, You consent to Our collection, storage, and use, in accordance with this Privacy Policy, of the information that You make available to Us through the social media interface. This could include, without limitation, any information that You have made public through Your social media account, information that the social media service shares with Us, or information that is disclosed during the sign-in process. Please see Your social media provider's privacy policy and help center for more information about how they share information when You choose to connect Your account
We may also obtain information about You from third parties such as partners, marketers, third-party websites and researchers and combine that information with information which We collect from or about You.
Cookies and other Electronic Tools:
We may use cookies, pixel tags, web beacons, mobile device IDs and similar files or technologies to collect and store information in respect to Your use of the Platform. You can erase or choose to disable/block these cookies through Your Device/browser settings. You can configure Your browser to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie. If You have turned cookies off, You may be prevented from using certain features of the Platform and this may interfere with certain functionality of the Platform.
We may use third-party service providers to serve ads on XPulse’s behalf across the internet and sometimes on the Platform. They may collect information about Your visits to the Platform, and Your interaction with the products and services on the Platform. It is important to note that your consent will be sought for the implementation of this service, and you will be appropriately informed about the same.
Information You Give to Us:
Information that is necessary for the use of the Website and mobile application: We ask for and collect your personal information about you when you use the Website and mobile application. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
Information you choose to give us. You may choose to provide us with additional personal information in order to obtain a better user experience when using the Website and mobile application. This additional information will be processed based on your consent.
Communications with Company:
We may contact You through email, mobile phone, notices posted on Our Platform and other ways including but not limited to text messages and push notifications. We may send You messages or emails about the availability of Our products and services, notifications, promotional messages, security, or other service-related issues. You may enable or disable these notifications at any time
Other Information:
You may otherwise choose to provide us information when you fill in a form, conduct a search, respond to surveys, post to community forums, participate in promotions, or use other features on the Website and mobile application(if available and applicable).
Information We Automatically Collect from Your Use of the Website and the mobile application:
When you use the Website, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Website and the mobile application.
Geo-location Information:
When you use certain features of the Website and the mobile application, we may collect information about your precise or approximate location to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. The Website may also collect this information even when you are not using the mobile application if this connection is enabled through your settings or device permissions.
Other Sources:
To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. We may receive information about you and your activities on and off the Website and the mobile application through partnerships, or about your experiences and interactions from our partner ad networks.
Purpose of Collection, Storage, Processing of Your Information:
XPulse collects Your Information solely for the following purposes:
1. To create and maintain Your account:
2. To enable You to avail Our Services, and ensure efficient customer care experience and develop new features;
3. To send You surveys and marketing communications that XPulse believes may be of interest to You;
4. To personalize the services offered by XPulse;
5. To improve the Services, Website and mobile application and provide you with a better user experience;
6. To verify Your identity and prevent fraud or other unauthorized or illegal activity;
7. To comply with applicable legal or regulatory requirements and XPulse’s policies;
8. To perform analytics, conduct research, and monitor and analyze trends and usage;
9. To provide you with customer support and resolve technical issues you encounter;
10. To communicate with you about your account and activities on the Website and the mobile application.
XPulse shall ensure that:
1. The information collected is used for the purpose for which it has been collected.
2. The collection of information is done by fair and lawful means.
3. XPulse takes all reasonable steps to ensure that the information is relevant to the purpose for which it has been collected.
4. XPulse takes all reasonable steps to ensure that the information collected is accurate, complete, and up to date.
Sharing of Your Information:
XPulse may share Your Information with third parties under the following circumstances:
1. With service providers and business partners: We may share Your Information with third party service providers and business partners who provide services to us, such as hosting and maintaining our Website and mobile application, payment processing, data analysis, email delivery, and marketing assistance. These third parties are only permitted to use Your Information in connection with the services they provide to us.
2. With Your consent: We may share Your Information with third parties when we have Your consent to do so.
3. For legal reasons: We may share Your Information with third parties if we believe in good faith that such disclosure is necessary to:
(a) comply with applicable laws, regulations, or legal processes;
(b) enforce our Terms of Service, including investigating potential violations thereof;
(c) detect, prevent, or otherwise address fraud, security, or technical issues; or
(d) protect against harm to the rights, property, or safety of XPulse, our users, or the public as required or permitted by law.
Retention of Your Information:
XPulse will retain Your Information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations. When Your Information is no longer necessary for the purposes for which it was collected, or as required by applicable laws or regulations, we will take reasonable steps to destroy or permanently de-identify Your Information in a secure manner.
Your Rights:
Subject to applicable laws and regulations, you may have the following rights regarding Your Information:
1. Right to access: You may have the right to access the Information we hold about you and to request a copy of it.
2. Right to rectification: You may have the right to request that we correct any inaccuracies in the Information we hold about you.
3. Right to erasure: You may have the right to request that we delete Your Information under certain circumstances.
4. Right to restriction of processing: You may have the right to request that we restrict the processing of Your Information under certain circumstances.
5. Right to data portability: You may have the right to receive the Information we hold about you in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
6. Right to object: You may have the right to object to our processing of Your Information under certain circumstances.
Security of Your Information:
XPulse takes reasonable and appropriate measures to protect Your Information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect Your Information, we cannot guarantee its absolute security.
Changes to This Privacy Policy:
XPulse may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting Your Information.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: dataprivacy@xpulse.uk
Contact Information: +9189258362387