CASE STUDY · FLEET ELECTRIFICATION
50% improvement in fleet productivity.
How dedicated charging hubs and the XPulse Charge, Track, Operate platform helped a commercial EV fleet reduce downtime and improve operational efficiency in NCR.
50%
productivity improvement
120+
commercial EVs
NCR
operating region
The client
WTI Cabs, NCR
Client type
Mid-sized commercial EV fleet operator
Fleet size
120+ commercial EVs
Operation pattern
Multi-shift, urban mobility
Geography
NCR (Delhi, Gurugram, Noida)
XPulse model
XOXO — Fully Managed Charging
Deployment
2024 – present
WTI Cabs is a mid-sized commercial EV fleet operator running urban mobility services across NCR. With 120+ electric vehicles operating in multi-shift patterns, every hour of vehicle downtime is a direct hit on daily trips, driver earnings, and operational revenue.
Charging is not a cost line on a spreadsheet for this fleet. It is the difference between a vehicle earning revenue and a vehicle sitting idle.
XPulse's first XOXO hub went live with WTI Cabs in early 2024. The deployment validated the fully-managed model under real fleet duty cycles. Every session since has trained the platform's predictive maintenance and scheduling intelligence.
Before XPulse
The operational problem.
A commercial EV fleet in NCR faces the same charging infrastructure gap as most operators in India. Public stations were not built for fleet-scale, multi-shift demand.
Charger hunting
Drivers searched across public stations for an available charger, burning operating hours.
Queue delays
Peak-shift charging meant queues at public stations, idle drivers, and lost trips.
Charging uncertainty
No guaranteed slot meant dispatch could not plan shifts confidently.
Driver idle time
Drivers waiting for chargers were drivers not earning, and not driving the business forward.
Fragmented systems
Charging data, vehicle data, and operational data lived in separate systems with no shared view.
Reduced daily trips
Every charging delay compounded into fewer trips per vehicle per day, and a direct revenue hit.
Charging was not a back-office utility for this fleet. It was a daily operational risk.
The XPulse solution
What XPulse deployed.
Infrastructure Layer
Dedicated XPulse fleet charging hub
Reserved charging infrastructure exclusively for the client fleet
AC and DC chargers sized for the fleet's vehicle mix and shift pattern
Predictable charging availability aligned to operational duty cycles
24×7 XPulse-managed uptime, maintenance and fault response
Platform Layer
Charge · Track · Operate
Fleet management dashboard with live vehicle state and charge status
Charger management and real-time IoT monitoring
Automated billing, settlement, and corporate wallet
Analytics on utilisation, energy, cost per kilometre
Hardware on the ground. Software on the dashboard. Both run by one team.
Platform capabilities
Eight platform capabilities the fleet used every day.
Each capability is part of the same platform. One login, one dataset, one team.
Real-time charger visibility
Dispatch sees every port, every session, every kWh as it happens.
Fleet dashboard
Vehicle, driver, route, and charge status in one screen.
Vehicle tracking
Live location and state of charge for every vehicle in service.
Charging analytics
Energy used, sessions completed, idle time, all per vehicle.
Corporate wallet
Pre-paid charging for the fleet. Drivers tap, vehicles charge, finance settles monthly.
IoT charger monitoring
Fault detection before drivers see it.
Utilisation analytics
Charger utilisation, peak patterns, capacity headroom, all reportable.
Geofencing and alerts
Operational alerts when vehicles leave defined zones or charging windows.
Outcomes
Measurable operational outcomes.
Numbers measured over the deployment period, against the pre-XPulse operational baseline. Reported by the fleet's operations team.
50%
Increase in fleet productivity
Measured as trips per vehicle per day
Significantly reduced
Charging wait times
Dedicated hub eliminated public-station queues.
Significantly reduced
Driver idle time
Drivers spent more hours earning, fewer hours waiting.
Increased
Fleet uptime
More vehicles in service, more hours per day.
Real-time
Operational visibility
Dispatch saw the fleet for the first time as one operation.
Predictable
Daily charging plan
Shifts and charging cycles aligned, not guessed.
Trips per vehicle per day
The operational change
The operational change, visualised.
Before XPulse
After XPulse
Charging stopped being a daily operational risk. It became a managed service.
The XPulse difference
Why this fleet chose XPulse.
Three structural advantages that define the XPulse approach to fleet electrification.
Fleet-first by design
XPulse hubs are built around fleet duty cycles, not retail walk-ins. Reserved access, scheduled charging, and shift-aligned planning are the default, not the upgrade.
Infrastructure and software, one team
Most providers do one or the other. XPulse builds the charging hardware, owns the operations, and runs the software. One contract, one SLA, one team to call.
Operational intelligence, not just power
The platform turns every kWh and every kilometre into operational insight. Utilisation, idle time, cost per trip. Visible by default, not after a custom report request.
XPulse is a fleet-first EV charging and operations platform.
Charging is the foundation. Operations is the product.
XPulse helps fleets charge, track, and operate through one unified operational ecosystem.
Operational outcome at the XPulse XOXO deployment, NCR, 2024 – present.
Ready to see it in action?
One platform. Fleet-grade charging. 24×7 operations.
Talk to our team about a dedicated XOXO hub for your fleet, or a demo of the Charge, Track, Operate platform.